Workflow Examples

See how common business processes work in Feather. Copy and adapt for your needs.

New Client Onboarding

From first contact to active client, step by step.

1
New inquiry comes in → Add contact with source
2
Discovery call → Create meeting task, add notes
3
Send proposal → Update pipeline stage
4
Contract signed → Move to 'Client' tag
5
Onboarding → Create checklist tasks
6
Active client → Ongoing relationship management
Pro tip: Set up an automation to create onboarding tasks when a deal moves to 'Won'.

Lead Follow-up Sequence

Never let a lead go cold with systematic follow-ups.

1
Day 0: Initial outreach → Log contact, create follow-up task
2
Day 2: No response → Follow-up email, update task
3
Day 5: Still nothing → Third touch, different angle
4
Day 10: Final attempt → Last outreach before archive
5
Response received → Move to active pipeline stage
Pro tip: Use automations to create follow-up tasks based on last contact date.

Project Delivery

Track client projects from kickoff to completion.

1
Project start → Create project in pipeline
2
Kickoff meeting → Add requirements to notes
3
Milestone 1 → Task for deliverable, update stage
4
Client review → Note feedback, iterate
5
Final delivery → Move to complete stage
6
Follow-up → Schedule satisfaction check-in
Pro tip: Custom fields for budget, deadline, and project type help with filtering.

Recurring Client Check-ins

Maintain relationships with periodic touchpoints.

1
Set cadence → Monthly, quarterly, or custom
2
Task reminder → 'Check in with [Client]'
3
Reach out → Email, call, or meeting
4
Document → Add notes on conversation
5
Next touchpoint → Create next check-in task
Pro tip: Recurring tasks automate the reminders so you never forget.

Build your own workflows

These are examples, not prescriptions. Feather's modular design means you can create workflows that match exactly how you work. Start simple, add complexity when you need it.

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